All our glass bottles are shipped in extremely shock-resistant packaging and handled with the utmost care to ensure safe transport and perfect preservation.

  • Where We Ship: We deliver exclusively throughout Italy.

  • Shipping Costs: Shipping is completely Free of charge for the customer, with no additional costs added at checkout.

  • Documentation: Every order is accompanied by a sales document. You can request an invoice or a fiscal receipt within 3 months of purchase.

  • Liability: We do our absolute best to ensure fast delivery; however, we cannot be held responsible for potential delays caused by the courier or order management.

What to do upon delivery?

When your package arrives, please check immediately that:

  • The number of packages matches your order.

  • The packaging is intact (not wet or damaged).

⚠️ ATTENTION: If you notice any damage, you must write “RECEIVED UNDER RESERVE” (Riserva di controllo scritta) on the courier’s delivery note right away. Without this specific note, we will not be able to accept claims for external damage to the package once it has been signed for.

Unclaimed Shipments (Storage)

If the courier is unable to complete the delivery, the package will be held at their warehouse for 5 working days. If it is not collected within this timeframe, the order will be canceled.